This Privacy Policy regulates the processing and use of personal and other data between LYFEX TECHNOLOGY LIMITED (the "Company"), which owns the Lyfex application available on the Apple App Store and Google Play (the "Application"), and the User of this application, including coaches ("User").
By providing personal and other data to the Company through the Application, the User is granting consent to have that data used in accordance with the terms outlined in this Privacy Policy.
If the User does not agree to the terms of this Privacy Policy, they must stop using the Application.
Unconditional acceptance of this Privacy Policy is demonstrated by the User's commencement of use of the Application.
Terms
- "Application" refers to the Lyfex mobile application available for download on the Apple App Store, Google Play, and the official website at https://lyfex.tech. The Company owns all exclusive rights to the Application and its individual elements, including the software and design.
- "User" means the person using the Application.
- "Client" is a category of User who has a personal profile in the Application and uses it to communicate with other Users, exchange information, and maintain a log of their training, with the option to use the paid services provided by the Coaches.
- "Coach" is a category of User who has a personal profile in the Application and uses it to communicate and exchange information with other Users, with the possibility of providing paid services
- "Paid Service(s)" refers to the services provided by Coaches on the basis of the User Agreement.
- "Legislation" means the legislation of HKSAR.
- "Personal Data" is the personal data of the User, which the User provides about themselves during Registration or in the process of using the Application's functionality.
- "Data" refers to other data about the User, not included in the concept of Personal Data.
- "Registration" is the creation of a new User account in the Application by entering the information required for registration in the registration form or logging in using the available social networks.
- "Registration Form" is a form located in the Application that the User must complete for the Registration in the Application.
Collection and Processing of Personal Data
- The Company collects and stores only the personal information necessary to provide the paid services of the Coaches and for full interaction with other Users.
- The Company will retain the Personal Data for the length of time needed to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When the data retention period expires, the Company will delete or destroy it.
- The User may request the deletion of their data by contacting Lyfex Team.
- The Company uses the collected personal information for the following purposes:
- Providing the paid services to the User
- Identifying the User
- Communicating with the User
- Sending promotional materials, information, and inquiries to the User
- Conducting research
- Processing User payments
- Monitoring User activity to prevent fraud, unlawful behavior, and money laundering.
- The Company will retain the User's personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
- When the data retention period expires, the Company will delete or destroy the User's personal information.
- The User is prohibited from specifying the personal data of third parties in the Application.
Processing Persona and Other Data
- The Company undertakes to process Personal Data in accordance with the laws of HKSAR and the Company's internal policies.
- The confidentiality of Personal Data and other User Data is preserved, except when such data are publicly available.
- The User may, at any time, modify (update or supplement) their Personal Data by editing their profile in the Application. Alternatively, the User may send a written request to the Company to update their Personal Data.
- The User has the right to delete their Personal Data at any time.
- The User guarantees that all Personal Data they provide is current and does not belong to or pertain to third parties.
- The User should be made aware of the process and any requirements for verifying their identity when requesting to modify or delete their Personal Data.
